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Home > Spotlight > Client Testimonials

Client Testimonials

“You can have the greatest medication system in the world, but unless you can get the medication to the nurses in a timely manner, your system is failing. TUG allows us to provide a delivery mechanism for our medications on a 24/7 basis, providing night and weekend staff with a means of obtaining their necessary medications without a nurse or pharmacist having to leave their area to make a trip.”
- Administrative Director of Pharmacy and Oncology, FirstHealth Moore Regional Hospital

Since implementing TUG, Newton Memorial estimates an additional five hours every day are now available for nurses to focus on patient care. “We didn’t have to make any cuts in staff. We essentially added 4.2 FTEs (full-time equivalents). Now, the nurses are devoting the extra time they have to the patients. TUG contributed to improving lab turn-around time from an average of 57 minutes to approximately 40 minutes - an improvement of 30%.”
- Ruth Pollison, Director of Laboratory Services, Newton Memorial Hospital

“TUG frees our staff from time-consuming deliveries and allows them to concentrate on more critical activities. I feel TUG belongs in everybody’s central supply department.
- Judy Hession, Central Supply Manager, UPMC St. Margaret

“We were spending about $10,000 a month to rent compression devices and PCA pumps because we didn’t know where the ones we owned were at all the time, but with the RFID tags and TUGs, we’ve been able to find these devices and eliminate the need to rent within two months of implementation.”. The hospital has now tagged between 600 and 700 individual devices that are tracked for effective management of supplies and equipment.
- Doug Keeney, Director of Materials Management, FirstHealth Moore Regional Hospital

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