The Tug is designed to transport a wide variety of carts, from pharmacy to dietary to mail, and to run errands, from delivering charts to picking up a late meal.

The Tug can be routed in a variety of ways to fit the needs of specific users and department procedures. Operating the Tug requires no special skills and can be learned in a short amount of time.

The Tug can be scheduled, sent or called according to the existing procedures of most hospital departments. No changes in IT systems are necessary. Interfacing with doors and elevators requires only interfaces to existing equipment.